(MIA) Maintenance to upgrade upstream capacity in Miami
Scheduled for Oct 14, 11:00 UTC - Oct 16, 11:00 UTC
Update
The date had to be moved as unfortunately the DHL Express Courier did not succeed in delivery on Friday. The next delivery attempt is estimated to be done Monday during business hours local time. We will thus re-schedule and update you here accordingly once there is a new window, the window set now is just the expected window and not set.
The maintenance is expected to take around 10-30 minutes each.
The time frame will be updated to a more specific time once coordinated with local DC technicians. We will give updates should the maintenance start later due to unforeseen circumstances or similar. If you believe to be affected by this, you are welcome to contact support for further information on implementation of redundancy. Customers affected have been contacted already.
One maintenance will be done at a time, redundant tunnels will eliminate any risk of downtime. Staff has reached out pro-actively to customers with no redundancy measurements already, you as a customer can however also reach out to us if you have questions regarding that. Game Shield will failover automatically and may only experience intermittent session disconnections at the affected PoP.
Reach out to support in case of any questions, thank you for your understanding.