The maintenance was not able to move forward as upstream technicians clarified its not possible, last minute. We deeply regret this and are working with them to ensure this never happens again. A new maintenance entry will be posted asap, thank you for your understanding.
Posted Oct 05, 2025 - 11:40 UTC
Update
This is unfortunately delayed until 14:00 CEST at the earliest, there is a potential of this not being able to move forward - we will update you here accordingly.
Posted Oct 05, 2025 - 11:38 UTC
Scheduled
We will perform scheduled maintenance to increase capacity.
The maintenance is expected to take around 10-30 minutes each.
The time frame will be updated to a more specific time once coordinated with local DC technicians. We will give updates should the maintenance start later due to unforeseen circumstances or similar. If you believe to be affected by this, you are welcome to contact support for further information on implementation of redundancy. Customers affected have been or will be contacted within the next ~18 hours.
One maintenance will be done at a time, redundant tunnels will eliminate any risk of downtime. Staff has reached out pro-actively to customers with no redundancy measurements already, you as a customer can however also reach out to us if you have questions regarding that. Game Shield will failover automatically and may only experience intermittent session disconnections at the affected PoP.
Reach out to support in case of any questions, thank you for your understanding.