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Panel Operational
API Operational
Webhooks Operational
Discord-Systems Operational
AS199414 - PoPs
Paris, France Operational
Warsaw, Poland Operational
Ashburn, USA Operational
Miami, USA Operational
Dallas, USA Operational
Los Angeles, USA Operational
Singapore Operational
Tokyo, Japan Operational
Legacy Locations
Services
IP Transit Operational
Remote Shield Operational
Game Shield Operational

Incident history


2024 (14)

May 24, 2024 at 11:00 PM UTC

Paris hardware upgrades

Resolved after 5m
May 23, 2024 at 11:00 PM UTC

Implementation of the Warsaw PoP

Resolved after 5m
May 19, 2024 at 9:00 PM UTC

API and Panel maintenance

Resolved after 2h 0m
May 2, 2024 at 11:00 PM UTC

FRA hardware upgrades

Resolved after 2h 30m
April 8, 2024 at 11:20 AM UTC

LAX hardware changes

Resolved after 20m
March 16, 2024 at 9:00 AM UTC

DAL (Dallas) implementation

Resolved after 15m
March 15, 2024 at 10:30 PM UTC

SGP (Singapore) implementation

Resolved after 15m
March 7, 2024 at 11:06 PM UTC

FRA network upgrades to improve protection capacity

Resolved after 1m
January 31, 2024 at 9:30 AM UTC

US east hardware upgrades

Resolved after 1h 30m
January 30, 2024 at 10:30 PM UTC

Tokyo hardware upgrades

Resolved after 17m
January 15, 2024 at 11:40 PM UTC

Bucharest Game Shield location implementation

Resolved after 21m
January 6, 2024 at 10:30 AM UTC

Location setup in the US of Los Angeles

Resolved after 26m
January 6, 2024 at 1:00 AM UTC

Location setup in the EU of Paris and Bucharest

Resolved after 2h 30m
January 1, 2024 at 8:30 PM UTC

API and Monitoring platform and performance enhancements

Resolved after 1h 34m

2023 (14)

October 29, 2023 at 9:30 AM UTC

Miami location implementation

Resolved after 2h 0m
October 26, 2023 at 11:55 PM UTC

Frankfurt hardware upgrades

Resolved after 1h 17m
September 29, 2023 at 8:00 AM UTC

Frankfurt hardware upgrades

Resolved after 2h 0m
September 16, 2023 at 10:35 PM UTC

Singapore deployment

Resolved after 25m
September 11, 2023 at 10:26 AM UTC

Ashburn hardware upgrades

Resolved after 20m
July 27, 2023 at 1:28 PM UTC

FRA hardware fault

Resolved after 2m
June 5, 2023 at 9:30 PM UTC

Discord ticket system migration

Resolved after 2h 56m
June 4, 2023 at 8:30 PM UTC

Re-routes due to software maintenance

Resolved after 3h 15m
May 25, 2023 at 1:40 PM UTC

Indian frequent partial outages due to ovh

Resolved after 1h 4m
May 21, 2023 at 4:40 PM UTC

Temporary re-route from New York to Los-Angeles due to software upgrades

Resolved after 4h 0m
May 17, 2023 at 7:00 PM UTC

Temporary re-route from New York to Los-Angeles due to software upgrades

Resolved after 6h 20m
May 16, 2023 at 9:00 PM UTC

Temporary re-route from Warsaw to Germany due to OVH incident

Resolved after 2h 10m
May 7, 2023 at 6:10 PM UTC

Temporary re-route from Warsaw to Germany due to software upgrades

Resolved after 5h 55m
May 4, 2023 at 8:00 PM UTC

Server creation not possible due to dns record overflow

Resolved after 1h 30m