All Systems Operational

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Welcome to NeoProtect's status page. Here NeoProtect posts about maintenances, incidents and keeps you up-to-date.

API (api.neoprotect.net) Operational
90 days ago
99.99 % uptime
Today
Client Panel (panel.neoprotect.net) Operational
90 days ago
100.0 % uptime
Today
Services / Products Operational
90 days ago
100.0 % uptime
Today
Game Shield Service Operational
90 days ago
100.0 % uptime
Today
Network Edge Locations Operational
90 days ago
100.0 % uptime
Today
FRA - Frankfurt Edge Network Operational
90 days ago
100.0 % uptime
Today
ASH - Ashburn Edge Network Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 19, 2026

No incidents reported today.

Apr 18, 2026
Resolved - NeoProtect has detected partial connectivity issues in FRA since ~10:00 CEST. These are resolved at this time.

Customers have been, by part automatically and by part manually, re-routed in the interim.
We have reverted those re-routing changes at this time.

The issue relates to an error in our interface to complementing applications from our Game Shield proxy service, causing unability to connect to the proxy service (Game Shield).
NeoProtect PEs are investigating the issue at this time, we will update this in case of further information thats to be disclosed.

Thank you for your understanding and patience.

Apr 18, 11:54 UTC
Apr 17, 2026

No incidents reported.

Apr 16, 2026

No incidents reported.

Apr 15, 2026

No incidents reported.

Apr 14, 2026

No incidents reported.

Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.

Apr 8, 2026

No incidents reported.

Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.