Verifying - We had completed the rollout and deployment in full as of the 30th September afternoon.
It should work.
Game Shield Bedrock customers have to ensure that:
- Their Domains and Hostnames used by Bedrock Clients are also added in the Domain section (This is only relevant now)
- Their Geyser is updated
- The Geyser config has support for NetherNet enabled
- Ideally the Bedrock domains previously redirecting to the speciifc Bedrock CNAME now also redirect to the normal protected CNAME (the one from the "Domains" tab) - you may also tell your users to change the Port to 19132 then
We will further monitor the acceptance of the protocol via this incident log, thus we are keeping this open.
For further questions. please contact our support and we will be happy to help.
Oct 01, 2026 - 16:13 UTC
It should work.
Game Shield Bedrock customers have to ensure that:
- Their Domains and Hostnames used by Bedrock Clients are also added in the Domain section (This is only relevant now)
- Their Geyser is updated
- The Geyser config has support for NetherNet enabled
- Ideally the Bedrock domains previously redirecting to the speciifc Bedrock CNAME now also redirect to the normal protected CNAME (the one from the "Domains" tab) - you may also tell your users to change the Port to 19132 then
We will further monitor the acceptance of the protocol via this incident log, thus we are keeping this open.
For further questions. please contact our support and we will be happy to help.
Oct 01, 2026 - 16:13 UTC
Update - Unfortunately, we have ran into complications with the deployment which will delay it up to tomorrow.
Our team will continue to work tomorrow to deploy this and we will update you here once we have news.
There was no disruption or impact due to this maintenance.
Sep 29, 2026 - 23:17 UTC
Our team will continue to work tomorrow to deploy this and we will update you here once we have news.
There was no disruption or impact due to this maintenance.
Sep 29, 2026 - 23:17 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 2026 - 20:00 UTC
Sep 29, 2026 - 20:00 UTC
Scheduled - NeoProtect will work to deploy a change for NetherNet support within our Bedrock Game Shield offering.
There should not be any disruptions aside from momentary disruptions to Voice Proxies and HTTP redirects during the maintenance window.
On Premise Platform customers are not affected in any way.
Contact support in case of further questions and thank you for your understanding.
Sep 29, 2026 20:00 - Sep 30, 2026 20:00 UTC
There should not be any disruptions aside from momentary disruptions to Voice Proxies and HTTP redirects during the maintenance window.
On Premise Platform customers are not affected in any way.
Contact support in case of further questions and thank you for your understanding.
Sep 29, 2026 20:00 - Sep 30, 2026 20:00 UTC
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Welcome to NeoProtect's status page. Here NeoProtect posts about maintenances, incidents and keeps you up-to-date.
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