NeoProtect Status

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Panel Operational

API Operational

Webhooks Operational

Discord-Systems Operational

► ▲ AS199414 - PoPs

Frankfurt, Germany Operational

Amsterdam, Netherlands Operational

Paris, France Operational

Warsaw, Poland Operational

Bucharest, Romania Operational

Ashburn, USA Operational

Miami, USA Operational

Dallas, USA Operational

Los Angeles, USA Operational

Singapore Operational

Tokyo, Japan Operational

Hong Kong Operational

Chicago, USA Operational

► ▲ Legacy Locations

Frankfurt, Germany Operational

Vint Hill, USA Operational

► ▲ Services

IP Transit Operational

Remote Shield Operational

Game Shield Operational

Incident history

2024 (26)

July 14, 2024 at 8:00 PM UTC

Incident history

Hong Kong implementation; Singapore and Tokyo maintenance

Chicago implementation, Ashburn and Miami maintenance

Bucharest maintenance

LAX and Dallas hardware maintenance

Partial downtime of the API and background systems

Billing unavailability

ASH and MIA emergency maintenance

FRA emergency maintenance

SGP emergency maintenance

LAX and DAL emergency maintenance

BUC, WAW and PAR emergency maintenance

TYO emergency maintenance

Paris hardware upgrades

Implementation of the Warsaw PoP

API and Panel maintenance

FRA hardware upgrades

LAX hardware changes

DAL (Dallas) implementation

SGP (Singapore) implementation

FRA network upgrades to improve protection capacity

US east hardware upgrades

Tokyo hardware upgrades

Bucharest Game Shield location implementation

Location setup in the US of Los Angeles

Location setup in the EU of Paris and Bucharest

API and Monitoring platform and performance enhancements

Miami location implementation

Frankfurt hardware upgrades

Frankfurt hardware upgrades

Singapore deployment

Ashburn hardware upgrades

FRA hardware fault

Discord ticket system migration

Re-routes due to software maintenance

Indian frequent partial outages due to ovh

Temporary re-route from New York to Los-Angeles due to software upgrades

Temporary re-route from New York to Los-Angeles due to software upgrades

Temporary re-route from Warsaw to Germany due to OVH incident

Temporary re-route from Warsaw to Germany due to software upgrades

Server creation not possible due to dns record overflow