The scheduled maintenance has been completed. No further issues noticed or reported.
Posted Sep 02, 2025 - 18:57 UTC
Verifying
Maintenance has been completed and SGP is back in rotation, everything is looking good. We will keep this maintenance open in case of follow ups but there will not be further impact or issues we expect.
Posted Sep 01, 2025 - 15:16 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 01, 2025 - 14:28 UTC
Update
It is slightly delayed due to a delay at the Datacenter reception, we estimate this to take at max. another 10 minutes. We'll keep you updated in case it takes longer.
Posted Sep 01, 2025 - 14:23 UTC
Update
The maintenance has been moved to today, 1st September, 16:00 CEST (so 22:00 local time) - we'll keep you up-to-date here.
Posted Sep 01, 2025 - 09:41 UTC
Update
The maintenance has been moved by at least a day due to unforseen logistical problems. We thank you for your continued patience and will follow up with further information as it becomes available.
Posted Aug 29, 2025 - 23:05 UTC
Update
The maintenance will begin at 19:45 CEST.
Posted Aug 29, 2025 - 17:18 UTC
Update
The maintenance window for SGP has been set to an accurate 4 hour timeframe (Aug 29, 2025 14:00-18:00 UTC) in which the maintenance, that will be a total of ~10-30 minutes in duration, will take place. Technicians try to aim for this to happen in the last 2 hours of the timeframe to better fit local low-traffic times, thank you for your understanding should this not be possible. Contact support should you have further questions in regards to this.
The maintenance is expected to take around 10-30 minutes each.
The time frame will be updated along with a sent update notification as soon as more accurate windows are coordinated with DC technicians. If you believe to be affected by this, you are welcome to contact support for further information on implementation of redundancy.
One maintenance will be done at a time, redundant tunnels will eliminate any risk of downtime. Staff will reach out pro-actively to customers with no redundancy measurements, you as a customer can however also reach out to us if you have questions regarding that. Game Shield will failover automatically and may only experience intermittent session disconnections at the affected PoP.