Game Shield OVH: OVH network issue affecting all traffic

Incident Report for NeoProtect

Resolved

We did not see this issue re-occurring, thus are resolving this incident.
In case of further information becoming available, we will see to publish such here.

Thank you for your understanding.
Posted Apr 27, 2026 - 15:31 UTC

Monitoring

NeoProtect monitored a full OVH service outage from 2026-04-27 10:20:10 CEST to 2026-04-27 10:33:30 CEST.
Our staff began re-routing to alternate providers at 2026-04-27 10:28:00 CEST after noticing and assessing the situation.

We are further monitoring at this time in case of further disruptions and will update here.
In case of further information becoming available to us, we will also release those here.

Thank you for your understanding and patience.
Posted Apr 27, 2026 - 08:45 UTC
This incident affected: Network Edge Locations (FRA - Frankfurt Edge Network, ASH - Ashburn Edge Network).