(CHI) Maintenance to upgrade upstream capacity in Chicago

Scheduled Maintenance Report for NeoProtect

Completed

The scheduled maintenance has been completed.
Posted Oct 12, 2025 - 14:14 UTC

Verifying

Verification is currently underway for the maintenance items.
Posted Oct 12, 2025 - 14:12 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 12, 2025 - 13:46 UTC

Update

This will start at 15:40 CEST.
Posted Oct 12, 2025 - 13:22 UTC

Scheduled

We will perform scheduled maintenance to increase capacity.

The maintenance is expected to take around 10-30 minutes each.

The time frame will be updated to a more specific time once coordinated with local DC technicians. We will give updates should the maintenance start later due to unforeseen circumstances or similar.
If you believe to be affected by this, you are welcome to contact support for further information on implementation of redundancy. Customers affected should have received backup solutions week(s) in advance already.

One maintenance will be done at a time, redundant tunnels will eliminate any risk of downtime.
Staff has reached out pro-actively to customers with no redundancy measurements already, you as a customer can however also reach out to us if you have questions regarding that.
Game Shield will failover automatically and may only experience intermittent session disconnections at the affected PoP.

Reach out to support in case of any questions, thank you for your understanding.
Posted Oct 10, 2025 - 21:59 UTC
This scheduled maintenance affected: Network Edge Locations (CHI - Chicago Edge Network).